DHL can assemble intelligent collaboration, contact center and knowledge management capabilities on-demand to significantly reduce time and effort in launching new customer environments. Deliver effortless experiences for customers and employees at every touchpoint. Adjusted EBITDA measures our financial performance based on operational factors that management can impact in the short-term, such as our pricing strategies, volume, costs and expenses of the organization, and it presents our financial performance in a way that can be more easily compared to prior quarters or fiscal years. Avayas outlook does not include the potential impact of any business combinations, asset acquisitions, divestitures, strategic investments, or other significant transactions that may be completed after the date hereof. Use of non-GAAP (Adjusted) Financial Measures, The information furnished in this release includes non-GAAP financial measures that differ from measures calculated in accordance with generally accepted accounting principles in the United States of America (GAAP), including financial measures labeled as non-GAAP or adjusted.. Clinicians now securely contact patients from mobile devices, providing assessments remotely, and ensuring ambulance trips are prioritized for emergency cases. This release contains certain "forward-looking statements." 2014-09, "Revenue from Contracts with Customers" by $7million. Raleigh-Durham, NC - November 7, 2022 - Avaya Holdings Corp. (NYSE: AVYA) ("Avaya" or "the Company") today announced certain changes to its executive team as the Company continues executing on its transformation to subscription and cloud-delivered services. (3) The Companys preferred shares are participating securities, which requires the application of the two-class method to calculate diluted earnings per share. EBITDA and adjusted EBITDA have limitations as analytical tools. Financial Outlook - 1Q Fiscal 2022 - unless otherwise noted, values reflect October 31, 2021 FX rates. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. In periods with a GAAP net loss, the share adjustment also reflects the dilutive impact of certain securities, which are excluded from the computation of diluted GAAP loss per share as they are anti-dilutive. This release contains certain forward-looking statements. All statements other than statements of historical fact are forward-looking statements for purposes of the U.S. federal and state securities laws. These risks and uncertainties may cause the Companys actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Start a monthly subscription to productivity-enhancing Avaya devices. * We define TCV as the value of all active ratable contracts that have not been recognized as revenue, including both billed and unbilled backlog. Refer to the "Use of non-GAAP (Adjusted) Financial Measures" below and the Supplemental Financial Information accompanying this press release for more information on the calculation of constant currency and a reconciliation of these non-GAAP measures to their most closely comparable measure calculated in accordance with GAAP. The One Cloud ARR metric, combined with the companys CAPS metric, provides investors enhanced visibility into Avayas transformational Cloud journey. Avaya will host a live webcast and conference call to discuss its financial results at 8:30 AM Eastern Time on August9, 2021. Avaya expanded its footprint across the business, displacing competitive systems previously used within the specific brands of their portfolio. We believe free cash flow is a measure often used by analysts and investors to compare the cash flow and liquidity of companies in the same industry. Total revenue increased 8% year-over-year to $738 million, Avaya OneCloud ARR increased 31% sequentially to $344 million, Raising Revenue, OneCloud ARR, CAPS and Adj. Kieran McGrath will retire as Executive Vice President and Chief Financial Officer. Tap a global ecosystem of development expertise to craft the innovation your business needs. Retail portfolios, representing 41% of global assets at $42 trillion, grew by 11% in 2020, while institutional investments grew at a similar pace to reach $61 trillion, or 59% of the. The Company cautions you that the list of important factors included in the Companys SEC filings may not contain all of the material factors that are important to you. We are executing ahead of plan and I could not be prouder of the Avaya team, said Jim Chirico, president and CEO of Avaya. Floridas Leon County Government is benefiting from migrating to an Avaya Aura Subscription solution that brings Avaya Spaces collaboration and ease of growth/license management. We worked with our partners to deploy an AI Chatbot solution built on Avaya OneCloud CPaaS that is available 24x7 to respond to inquiries and deliver valuable information. Avaya Cloud Office was selected by Empire State Realty Trust for over 500 users across their 14 retail and office locations. In addition, these non-GAAP measures have limitations in that they do not reflect all of the amounts associated with the Companys results of operations as determined in accordance with GAAP. Carter Machinery, the third largest Caterpillar dealership network in North America, has selected Avaya Cloud Office, OneCloud CCaaS, Avaya Devices as a Service, and OneCloud CPaaS Virtual Agent for a five-year deal that will reach more than 2,000 users spanning 34 sites. Avaya was named the winner of a Gold Stevie Award in the Emerging Technology category for Avaya OneCloud in The Annual American Business Awards. 1 Table of Contents Avaya Holdings Corp. Condensed Consolidated Statements of Comprehensive Income (Loss) (Unaudited) Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). View All companies. The right remote work solutions deliver a cohesive employee experience. Financial Outlook - Fiscal Year 2023 and 2024 - unless otherwise noted, values reflect October 31, 2021 FX rates. In addition, these terms are not necessarily comparable to other similarly titled captions of other companies due to the potential inconsistencies in the method of calculation. Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources. OneCloud ARR represents our estimate of the annualized revenue run-rate of certain components from active term OneCloud contracts (whether or not terminable) at the end of the reporting period. Staff can communicate and collaborate across locations, in real time, with Avaya Cloud Office while agents serve customers via CCaaS applications for inquiries, scheduling drop-off and pick-up of trash and containers through customer selected contact channels. Please note that the unavailable reconciling items could significantly impact the companys results as reported under GAAP. Avaya Cloud Office by RingCentral provides a single, easy-to-administer collaboration platform across their locations for a reliable, consistent experience for patients, caregivers and employees. Second Quarter Financial Highlights Revenues of $716 million, down 2% year over year in constant currency The One Cloud ARR metric, combined with the companys CAPS metric, provides investors enhanced visibility into Avayas transformational Cloud journey. Seine Saint Denis, the host of the 2024 Olympics, adopted Avaya Spaces as their work-from-anywhere collaboration solution for 8,000 users. Avaya Virtual Agent removes this complexity, enabling organizations to quickly deploy Avaya-designed, pre-built, cloud-based self-service agents instead of building them from scratch. Quarterly or annual. (3) The Companys preferred shares are participating securities, which requires the application of the two-class method to calculate diluted earnings per share. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. RALEIGH-DURHAM, N.C., July 28, 2022--Avaya Holdings Corp. (NYSE: AVYA) today announced certain preliminary financial results for the third quarter ended June 30, 2022 and expects to release full . Learn more at http://www.avaya.com. In particular, our formulation of adjusted EBITDA allows adjustment for certain amounts that are included in calculating net income (loss), however, these are expenses that may recur, may vary and are difficult to predict. Access a full range of information and assistance for your Avaya solution. Start a monthly subscription to productivity-enhancing Avaya devices. Use of non-GAAP (Adjusted) Financial Measures, The information furnished in this release includes non-GAAP financial measures that differ from measures calculated in accordance with generally accepted accounting principles in the United States of America (GAAP), including financial measures labeled as non-GAAP or adjusted.. - unless otherwise noted, values reflect January 31, 2022 FX rates. The combined capabilities of Microsoft and Nuance give our customers flexibility to create and deliver intelligent, personalized, and impactful consumer interactions with long-term investment protection and control of their data. Listen in on conversations with tech innovators who are transforming the experience economy. Serve customers better with employee experiences that boost productivity and collaboration. The Company cautions you that the list of important factors included in the Companys SEC filings may not contain all of the material factors that are important to you. Explore all of the partner types and programs available at Avaya. The Round Rock Independent School District in Texas is deploying Avaya OneCloud CPaaS, coupled with the Avaya Cloud Notification Solution, across their 55 campuses for mass notifications for scheduling and public safety announcements across end points and apps, including mobile devices, email, social media, indoor wallboards, and outdoor signage. In addition, we believe adjusted EBITDA provides more comparability between our historical results and results that reflect purchase accounting and our current capital structure. A replay of the conference call will be available for one week soon after the call by phone by dialing +1-877-660-6853 in the U.S. or Canada and +1-201-612-7415 for international callers, using the conference access code: 13717569. alalias@avaya.com See inspiring ways companies are using Avaya solutions to change the world of work. When it comes to Experiences that Matter, Kingsborough Community College, a City University of NY school, takes it so seriously that the management created a task force to improve student experiences. (4) Includes the impact of our bond hedge transaction which is anti-dilutive in diluted GAAP earnings (loss) per share but is expected to mitigate the dilutive effect of our convertible notes and therefore are included in the calculations of non-GAAP diluted shares outstanding. 2014-09, "Revenue from Contracts with Customers" by $7 million. Fourth Quarter Financial Highlights Revenues of $755 million GAAP Operating income was $74 million; Non-GAAP Operating income was $170 million GAAP Net income was $37 million Get the cash flow statement for Avaya Holdings Corp. (AVYA). The presentation of these non-GAAP financial measures is not intended to be considered in isolation from, as substitute for, or superior to, the financial information prepared and presented in accordance with GAAP and may be different from the non-GAAP financial measures used by other companies. Our strategy is clearly taking hold faster than we anticipated leading to a significant and fundamental shift in our business., Additional Second Quarter Fiscal 2022 Highlights. Connect your employees to your customers across the channels they use most. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. The company presents constant currency information to provide a framework to assess how the companys underlying businesses performance excluding the effect of foreign currency rate fluctuations. alalias@avaya.com These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could, "estimate," "expect," "intend," "may," "might," our vision, "plan," "potential," "preliminary," "predict," "should, "will," or would or the negative thereof or other variations thereof or comparable terminology. The solution will maintain compliance with Federal Information Processing Standards and a secure remote working environment for 18,000 users across more than 25 sites. To present this information for current and comparative prior period results for entities reporting in currencies other than U.S. dollars, the amounts are converted into U.S. dollars at the exchange rate in effect on the last day of the companys prior fiscal year (i.e. Following the live webcast, a replay will be available on the investor page of Avaya's website for a period of one year. A replay of the conference call will be available for one week soon after the call by phone by dialing +1-877-660-6853 in the U.S. or Canada and +1-201-612-7415 for international callers, using the conference access code: 13717569. Together, we are committed to help grow your business by delivering Experiences that Matter. Adjusted EBITDA excludes the impact of earnings or charges resulting from matters that we do not consider indicative of our ongoing operations but that still affect our net income. RALEIGH-DURHAM, N.C.-- (BUSINESS WIRE)-- Avaya Holdings Corp. (NYSE: AVYA) today reported financial results for the fourth quarter and fiscal year ended September 30, 2020. Adjusted EBITDA is EBITDA further adjusted to exclude certain charges and other adjustments described in our SEC filings and the tables below. Major Player in IDC MarketScape Worldwide Customer Service Conversational AI 2021, and IDC MarketScape Conversational AI General Purpose 2021. Create in-the-moment experiences with this AI-powered experience platform. That's part of significant efforts toward cost-cutting measures of $225 million-$250 million this quarter. Error: There was a problem processing your request. The company presents constant currency information to provide a framework to assess how the companys underlying businesses performance excluding the effect of foreign currency rate fluctuations. Annual stock financials by MarketWatch. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. It is all about how you execute and I couldnt be more delighted with our performance, which is why we are again raising guidance across several key financial metrics., Additional Second Quarter Fiscal 2021 Highlights. This was a competitive new customer win for Avaya, displacing Cisco. We also present adjusted EBITDA because we believe analysts and investors utilize these measures in analyzing our results. Connect your employees to your customers across the channels they use most. Get to know Avaya through our blogs. View as % YoY growth or as % of revenue. GAAP operating income of $14 million to $29 million; GAAP operating margin of 2% to 4%, Non-GAAP operating income of $131 million to $146 million; non-GAAP operating margin of 18% to 19%, Adjusted EBITDA of $160 million to $175 million; Adjusted EBITDA margin of 22% to 23%, Revenue of $2.930 billion to $2.960 billion, CAPS revenue will represent between 39% and 40% of Avaya's total revenue guidance for FY21, OneCloud ARR expected to be ~$490 million to $500 million by year end FY21, GAAP operating income of $161 million to $176 million; GAAP operating margin of ~6%, Non-GAAP operating income of $588 million to $603 million; non-GAAP operating margin of ~20%, Adjusted EBITDA of $700 million to $715 million; Adjusted EBITDA margin of ~24%, Cash flow from operations has been revised to approximately 1% of revenue, as an outcome of the companys accelerated success in moving to a recurring revenue model which is resulting in higher working capital requirements, Approximately 87 million to 88 million weighted average shares outstanding. To present this information for current and comparative prior period results for entities reporting in currencies other than U.S. dollars, the amounts are converted into U.S. dollars at the exchange rate in effect on the last day of the companys prior fiscal year (i.e. After testing more than 10 alternative options, they chose Spaces because of its security, scalability, feature-richness and ease of use. Following the live webcast, a replay will be available on the investor page of Avaya's website for a period of one year. We also present adjusted EBITDA because we believe analysts and investors utilize these measures in analyzing our results. We also present the measures non-GAAP gross margin, non-GAAP operating income, non-GAAP operating margin, non-GAAP net income and non-GAAP earnings per share as a supplement to our unaudited condensed consolidated financial statements presented in accordance with GAAP. +1 669-242-8034, Investor Relations A replay of the conference call will be available for one week soon after the call by phone by dialing +1-877-660-6853 in the U.S. or Canada and +1-201-612-7415 for international callers, using the conference access code: 13726073. We believe these non-GAAP measures are the most meaningful for period to period comparisons because they exclude the impact of the earnings and charges noted in the applicable tables below that resulted from matters that we consider not to be indicative of our ongoing operations. A customer in South America who runs a very large family compensation fund with more than 3.4 million users, signed an Avaya OneCloud Subscription contract to provide a total experience transformation for service users, including UC, multi-experience Contact Center applications, and video across social media and traditional channels. See inspiring ways companies are using Avaya solutions to change the world of work. A replay of the conference call will be available for one week soon after the call by phone by dialing +1-877-660-6853 in the U.S. or Canada and +1-201-612-7415 for international callers, using the conference access code: 13729494. We also present adjusted EBITDA because we believe analysts and investors utilize these measures in analyzing our results. Avaya Avaya Holdings Cost of Revenue is projected to decrease significantly based on the last few years of reporting. This quarter, we yet again closed more than 100 deals with total contract value greater than $1 million. EBITDA and adjusted EBITDA have limitations as analytical tools. Finanz Informatik, the central service provider for savings banks in Germany, relies on an Avaya OneCloud Private UCaaS platform to deliver data center, applications, networks and related IT services to 300 savings banks, with 221,000 seats and 2 million calls per day. Automate and personalize business processes with prebuilt or customized apps. - unless otherwise noted, values reflect January 31, 2022 FX rates. Error: There was a problem processing your request. Our commitment to equality is a core value of Avaya. September 30, 2021), unless otherwise noted. Avaya OneCloud ARR increased 137% year over year to $620 million, Signed 100+ deals with TCV greater than $1 million, for the 7th consecutive quarter, Signed largest Avaya OneCloud deal in the company's history. Refer to the "Use of non-GAAP (Adjusted) Financial Measures" below and the Supplemental Financial Information accompanying this press release for more information on the calculation of constant currency and a reconciliation of these non-GAAP measures to the most closely comparable measure calculated in accordance with GAAP. The following tables reconcile historical GAAP measures to non-GAAP measures. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. The company presents constant currency information to provide a framework to assess how the companys underlying businesses performance excluding the effect of foreign currency rate fluctuations. Transition customers to the cloud fast and on budget, supported by Avaya services and features. In particular, our formulation of adjusted EBITDA allows adjustment for certain amounts that are included in calculating net income (loss), however, these are expenses that may recur, may vary and are difficult to predict. Fourth Quarter Financial Highlights Revenues of $755 million GAAP Operating income was $74 million; Non-GAAP Operating income was $170 million GAAP Net income was $37 million Adjusted EBITDA measures our financial performance based on operational factors that management can impact in the short-term, such as our pricing strategies, volume, costs and expenses of the organization, and it presents our financial performance in a way that can be more easily compared to prior quarters or fiscal years. Cautionary Note Regarding Forward-Looking Statements. RALEIGH-DURHAM, N.C., August 09, 2022--Avaya Holdings Corp. (NYSE: AVYA) ("Avaya" or "the Company") today reported selected additional preliminary financial results for the third quarter of fiscal . GAAP operating income of $14 million to $24 million; GAAP operating margin of 2% to 3%, Non-GAAP operating income of $111 million to $121 million; non-GAAP operating margin of 16% to 17%, Adjusted EBITDA of $140 million to $150 million; Adjusted EBITDA margin of 20% to 21%, Revenue of $2.815 billion to $2.855 billion, OneCloud ARR expected to be $940 million to $960 million by year end FY22, CAPS revenue will represent between ~47% to 50% of Avaya's total revenue for FY22, GAAP operating income of $76 million to $96 million; GAAP operating margin of ~3%, Non-GAAP operating income of $466 million to $486 million; non-GAAP operating margin of ~17%, Adjusted EBITDA of $580 million to $600 million; Adjusted EBITDA margin of ~21%, Cash flow from operations expected to be approximately (7)% of revenue, as an outcome of the companys accelerated success in moving to a recurring revenue model which is resulting in higher working capital requirements, Approximately 87 million to 88 million diluted weighted average shares outstanding. Actual results may differ materially from Avayas outlook as a result of, among other things, the factors described under Forward-Looking Statements below. Explore our complete portfolio of devices for individuals and conference rooms. McMaster, with over 35,000 students and 10,000 staff, chose Avayas leading cloud solution to address the simultaneous challenges of increasing digital engagement across seven unique contact centers, reducing handling times and abandoned interactions, and improving analytics and workforce agility. To join the live webcast, listeners should access the investor page of Avaya's website at https://investors.avaya.com. Insights on collaboration, customer experience, AI, digital. To access the live conference call by phone, listeners should dial +1-877-858-7671 in the U.S. or Canada and +1-201-389-0939 for international callers. Avaya Holdings Corp. Condensed Consolidated Statements of Operations (Unaudited) (In millions, except per share amounts) The accompanying Notes to Condensed Consolidated Financial Statements are an integral part of these statements. Connect people, tasks, tools, and more in a customizable app built for immersive collaboration. mikemccarthy@avaya.com. Learn more at http://www.avaya.com. Avaya India Private Limited's operating revenues range is Over INR 500 cr for the financial year ending on 31 March, 2020. EBITDA is defined as net income (loss) before income taxes, interest expense, interest income and depreciation and amortization. These statements, including the Companys outlook, do not include the potential impact of any business combinations, asset acquisitions, divestitures, strategic investments or other strategic transactions completed after the date hereof. The evaluation was based on completeness of strategy and performance. We drove solid second quarter results which highlight the companys continuing momentum. After submitting your request, you will receive an activation email to the requested email address. +1 669-242-8034, Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Yellow, formerly YRC - the national trucking, shipping, and logistics company and a long-time Avaya customer, signed a deal to for 12,000 Avaya Cloud Office licenses. Avaya Reports Second Quarter Fiscal 2022 Financial Results, Avaya OneCloud ARR increased 118% year over year to $750 million, Avaya OneCloud ARR increased $130 million sequentially, a record quarterly contribution, Signed ~100 deals with TCV greater than $1 million for the 8th consecutive quarter. Explore all of the partner types and programs available at Avaya. Avaya earned Frost & Sullivans Competitive Strategy Leadership Award for Avaya OneCloud CPaaS. tmchambers@avaya.com Learn about the privacy, compliance, and security inside Avaya solutions. 2605 Meridian Parkway, Suite 200 See our partnerships with leading technology companies for unique and value-adding solutions. We believe that including supplementary information concerning adjusted EBITDA is appropriate because it serves as a basis for determining management and employee compensation and it is used as a basis for calculating covenants in our credit agreements. Serve customers better with employee experiences that boost productivity and collaboration. https://www.avaya.com/ecomm/secured/cart-services/getcart/, https://www.avaya.com/ecomm/secured/user/usertype/, https://www.avaya.com/ecomm/secured/cart-services/cart/count/, https://www.avaya.com/commerce/dashboard/, https://login.avaya.com/sso/common/logout.jsp?source=https://www.avaya.com/, /cs/Satellite?pagename=Avaya2/Service/FindStateByCountry&locale=en_US, /cs/Satellite?pagename=Avaya2/Service/FindCitiesByState&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerDirectory&locale=en_US, /cs/Satellite?pagename=Avaya2/Service/PartnerLocator&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerCountries&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerDetail&locale=en_US, /cs/Satellite?pagename=Avaya2/Service/FindCityByCountry&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerDirectory_V3&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerDirectory_V4&locale=en_US, /cs/Satellite/?pagename=Avaya2/Service/PartnerLabels&locale=en_US&key=Partner%20Levels, https://www.avaya.com/en/get-resourcecards-for-rotation/?locale=en_US, /cs/Satellite/?pagename=Avaya2/CaseStudiesJSON&locale=en_US, /cs/Satellite/?pagename=Avaya2/News/NewsJSON&locale=en_US, /cs/Satellite/?pagename=Avaya2/Blog/getCategoryBlogs&locale=en_US, /cs/Satellite/?pagename=Avaya2/Store/getCompareStickyHeader, /cs/Satellite/?pagename=Avaya2/Blog/getAuthorBlogs&locale=en_US, /cs/Satellite/?pagename=Avaya2/Blog/getBlogsForInputText&locale=en_US, /cs/Satellite/?pagename=Avaya2/Blog/BlogCategoryTagList&locale=en_US, /cs/Satellite/?pagename=Avaya2/Blog/getBlogsForFilterSection&locale=en_US, https://www.avaya.com/ecomm/get-long-distance-rates, /cs/Satellite/?pagename=Avaya2/Device/deviceCategoryList&locale=en_US, /cs/Satellite/?pagename=Avaya2/getdeviceForFilterSection&locale=en_US, /cs/Satellite/?pagename=Avaya2/DeviceCatelog/getdevicesForCompareSection&locale=en_US, /cs/Satellite/?pagename=Avaya2/DeviceCatelog/getDeviceModelData&locale=en_US, /cs/Satellite/?pagename=Avaya2/DeviceCatelog/getDeviceModelDataList&locale=en_US, /cs/Satellite/?pagename=Avaya2/Store/getZangCPaaSPrice, /cs/Satellite/?pagename=Avaya2/Store/getZangCountryList, /cs/Satellite/?pagename=Avaya2/Store/getBundlePriceData&locale=en_US, https://www.avaya.com/en/devices-and-phones/catalog-search/, https://www.avaya.com/en/devices-and-phones/product-compare/, https://www.avaya.com/cs/secure/en/cxo/home/, /cs/Satellite?pagename=Avaya2/awfo/storeData, /cs/Satellite/?pagename=Avaya2/CaseStudiesJSON_V1&locale=en_US, /cs/Satellite/?pagename=Avaya2/Common/SuccessStoryFilterList&locale=en_US, https://www.avaya.com/en/success-stories/search-results/, /cs/Satellite/?pagename=Avaya2/Common/NewsRoomFilterList&locale=en_US, /cs/Satellite/?pagename=Avaya2/News/getNewsRoomData&locale=en_US, https://avayaglobal.force.com/schedulenow/s/updateschedule, https://avayaglobal.force.com/schedulenow/s/cancelschedule, /cs/Satellite/?pagename=Avaya2/Common/getFactSheet&locale=en_US, /cs/Satellite/?pagename=TC/GetSubprocessorData, https://www.avaya.com/cs/Satellite/?pagename=Stream/VideoCategoryTypeTagList&locale=en_US, https://www.avaya.com/cs/Satellite/?pagename=Stream/getVideoForFilterSection&locale=en_US, https://www.avaya.com/en/videos/stream-search/, https://www.avaya.com/cs/Satellite/?pagename=Stream/getCustomFilterSection&locale=en_US, https://www.avaya.com/cs/Satellite?pagename=Avaya2/TC/DownloadPDFFile&offername=.
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