I have filed complain with FTC. Lingo Never Again. So I called them and they told me they will allow 500 minutes maximum of international calls and 5000 overall. In regards to the World Unlimited plan, there is a charge of $23.95 per month. I have filed complaint with Better Business Beareu and FCC. Aside from minutes, this plan, as well as all other Lingo plans, allow users to keep their phone numbers, include 20+ calling features, free activation, free equipment (for new customers-limited), and no annual contract(s) (for new customers-limited). . Get Lingo Communications can be contacted at (888) 445-4646. Call Care 866-405-4646 For legacy Lingo VoIP customers please call the support center for your product directly at the number below. The breach occurred on September 27, and US Bank began to notify customers in October. The label arrived four weeks later and we sipped everything back. Search jobs. Lingo provides modern, efficient, IP-based voice, data, and managed services to customers around the globe. I think the Lingo Communications Company should be stopped. Frustrated Lingo customer. After making muliple calls to get the service actually working, I called on multiple occasions and finally on 07/15/19 the service was finally turned. I filed a complaint with FTC and BBB. Yesterday they suspended my phone service for high volume call on my calls to India with my phone plan "Unlimited - Max World Plan" with no prior notification. We are in the process of completing the order so that the temporary line can be removed. The service is cheap but the customer service is horrible. That is it. I highly recommend that you avoid this company at all cost. 2.8 Pay & Benefits. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. And yes I don't care about the 99 bucks they will charge me. They have ripped me off as well. I just want the account closed and to be refunded what ever was taken out of my bank account. It did not dawn on me until today that Karen could not call me back since she did not have my phone number so I called Lingo back again today and spoke to another CCP which stated that Karen did notate all of what she told me but that who ever investigated in further notated that this was not a fraudulent account. Online Police Reporting and the 110 hotline are both ways to submit police reports. Customer support is unreliable in terms of no knowledge of installation or setup was given. Please be aware of Lingo and their dreadful business practices. I agree with all the customer no service issues above as I've had similar treatment. I did not order it because it would not work on an older blackberry like mine. Instead of offering free calls to US and Canada, it offers free calling to the US and 45 countries. The customer was not charged their normal monthly recurring charge during the time that she is currently seeing back billed charges. I ordered this service for my disabled brother on 06/14/19. weve had this company for years as a telephone/Dsl company. https://mail.google.com/mail/u/1/?tab=wm#label/Katz/14fae4883bf31529 They told me at this point I have three choices: This is true. Lingo Cloud UC offers a complete phone system in a cloud environment. This situation has become untenable and I plan on notifying the business business bureau and ask the to investigate further. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. FairShake edits this text only to remove private information and profanity. I contacted American Express to file a dispute on the charges and was informed by my customer service rep that she had initiated the dispute and charged back $55.33 to Lingo for two of the service months in question. Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. The Department will respond to an online police report within 5 work days (excluding weekends and holidays). You ask yourself is that unlimited? (I disputed the charge with American Express anyway. Run the other way!!!!!!!!! See reviews, salaries & interviews from Lingo Communications employees in Macon, GA. And they told me my phone will not be back on until 12/9/09. 2 - They purposely do not display your term on your online account information. The problem is that we never received a Lingo adapter; we used our own equipment to connect to the service. 5. Compare Lingo. These are a handful of the plans we found for Lingo Networks. Lingo Communications Reviews 3.7 77 % Recommend to a Friend 5.0 Please refer to our Privacy Policy or Contact Us for more details. Read All. The service really sucks so I get the one for my cell phone and I does use that. Your account has been properly closed. They found in my favor.) In Mossel Bay, Infobel has listed 1,977 registered companies. I honestly quit. This is absolutely wrong and talking with the customer care executives did not help. I asked her who that person was and that is when I learned that the so called CCP in the security department that I spoke to was in fact the supervisor of the department. Lingo VoIP 866-546-4699 For legacy Impact Telecom and Matrix customers, please choose from the following options for support. 4. To prepare your demo, we'll need some information. We were with Priimus telecommunications for 15 yrs no issues but since Birch and now Lingo took over its became a nightmare.My international service stopped working and I called 10 times for last 5 days and no one to talk to .. His account number for ********************** is ********* his access code is ****. I strongly suggest NOT using this company. Alternatives. The only response so far (the complaints are all fairly new) is from the BBB complaint and they say that they are holding me responsible for the charges, even though they are fraudulent, because I was negligent and used "weak passwords". I have googled Primus Lingo and there are so many complaints about fraud and misconduct, that I can't believe they are allowed to be in business. I know it wont because I tried it the previous October.They refused to take it of the bill and said they would not because I ordered it. Consumers want to see how a business took care of business. luckily I am calling them using my Cell phone so I do have all the records. I'm not sure how to straighten this out but save yourself the trouble and steer clear of this company! 24 pages of calls made from unknown numbers. I only call two numbers and I call when it is day time in Bangladesh because of the time difference I will call at 9 PM EST and in Bangladesh it will be 8 AM. Sort by. Marriott Taipei Hotel. Typically I review a product before I buy it but was suckered in by Lingo's low price. I will be sure to rake as many as I can IN THE OPPOSITE DIRECTION OF "LINGO". Lingos prices are lower than some of the leading providers, and they are offering their first month free as a great incentive with all their plans for a limited time. I got ripped by this company. 2. What a well thought out scam. No body picking up the phone in the customer service. I am reporting them to the FCC, BBB, FTC. These people are total filth. They never completed the transfer of my existing service number from Vonage to Lingo and Lingo waited for 40 days before they sent me their router. My trust on Lingo is shattered. Please. By L. St. DEANE, Author of " The Midnight Sun," " The Mystery of the Great Ruby," Etc . Let this be a lesson about these filthy scams. I cannot fathom how this company is still in business. I had to do Fraud complaints with my credit card and get a fraud block on my card. They are still trying to bill me monthly for the service that was canceled in March, they added $75 for the "unreturned" equipment and the amount is now up to $6600. Save. Lingo have disconnected my lines on 12/8/2009 and I have been calling and sending emails ever since then. telling me about many calls made to Jamaica and Barbados that I didn't make. They continue to make excuses rather than fixing the problem. My attempts to resolve this issue with Lingo have been refused. Dear Lingo Corporate Executive, 2. Voiceral Communications; They told me to change my passcode to one with 6 digits or more. There are many other VoIP services out there. It was a horrible experience from the start! It is easy to reach the company at their sales line (still the old Lingo organization), but a nightmare to reach customer service (Birch Telecom). I am suffering from serious pain and mental pressure because you have disconnected my line by racially profiling my calls and have disconnected at a moment when somebodies life/death is at stake. 3. I want to cancel my service as we are moving out of the country next week. He proceeded to offer all the way to $200 credit to stay with Lingo. File a complaint! He did not have service Starting August 17, 2022 thru September 30, 2022. O'Fallon, MO 63366. Where Lingo serves as your local service provider, you dial the area code + the seven digits of the called party for local and long distance calls. We would like to remind you of your remaining balance as of September 8, 2015. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They also threatened to charge us $75.00 equipment recovery fee for equipment we never received from Lingo. The return package arrived a month after the cancellation (I had paid to return the router a week after the cancellation.) This is a one-time occurrence. The contact phone number for both customer service and tech support was turned on and off. They finally suspended the account which does not do anything because I will still have to cancel my bank account and get a new one just because this company refuses to investigate further. I cannot call back my gravely sick mother. Whole Leaf Tea & Modern Steepware Infusers - Handcrafted in Boulder, Colorado, since 2004. Please check details below: I know this forum sure sent me running for the hills after I almost purchased from them to keep contact with my fiance who's overseas. Lingo is a top provider of IP-based communications and has an industry-leading digital network that provides . Long distance calls to Ghana. As mentioned above, the America Unlimited plan comes equipped with over 20 features including: Voicemail Anywhere/anytime, Local Numbers Worldwide, Caller ID with name, 3-Way Calling, Speed Dial, Call Forwarding, Simultanous Ring, Calling Waiitng, Call Return (*69), Call from your Computer, Directory Assistance, Caller ID Block (*67), Anonymous Call Rejection (ACR), Do Not Disturb (*78), Last Number Redial (*66), Enhanced 911 Service, Emergency Calling Service, Easy 911 Dialing, Online Account Management like My Account Portal, Payment Information, Recent Activity, New Phone Numbers and Lines, and Manage Call Features. Sign up for paperless billing & save $2 on your service bill each month. This is uncalled for - -absolutely no customer service when the land line will not work. The incompetence is off the charts. Lingo is one of the best options for those looking to switch over to VoIP without investing money in {{current}} / {{min-length}} Minimum Characters. Additionally, the plan is subject to additional fees and taxes. We need our DSL back asap. I have spoken with no less than 10 people at IMPACT-LINGO in the last 2 months and I honestly feel bad for the employees who work there. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. While the national and world plans offer three classifications in and of themselves, mobile plans only offer two. This is the worst customer service you can imagine and nobody ever answered they account executive/management number that they have given. Then, I was told that they actually do NOT offer the 'unlimited' calls anymore. My name, bank information, Mobile line and signature was fraudulently used to open a home phone service account. Should you have any questions about the new term, please contact us at 1-888-LINGO-99. When calling to cancel due to circumstances, I was told the 'cancellation fee' which was never told upfront to begin with would be waived due to the circumstances. My signed up on Lingo to keep in contact with my parents at Bangladesh and my brother at . Those guys are really scammer, They are playing sick game with us . Well guide you through the process. Mr. Grant Williams, Vice President of Customer Care. Before I went further with the police's advice I called Lingo's customer service one more time and spoke to a KAREN who advised me that she will make sure that this account be closed and that I will in fact receive a refund of the funds taken out of my account; she will call me to let me know the status. To add insult to injury, when I called to confirm that the account was closed and a refund for the remainder of the month would be forth coming, I was told they do not refund anything. If you have slow internet this is not recommended for you. So, keep in mind, they only do things officially using a medium that does not allow one to document their actions. On 12/1/09 my phone stopped working and I got an email saying they suspended my phone account and asked me to call the number provided. These charges are unfounded and I am resolved to fight to ensure my good credit rating and bring Lingo's business practices to light. I was obviously upset but since I am in contract I didn't cancel. Creates global cloud communication and managed technology service provider with approximately $250 million in annual revenue and approximately 150,000 customers located in the U.S., Canada and. Not bad for a month and a half worth of service. However; Lingo ended up charging me for TWO months of service and TERMINATION FEES. WRITE REVIEW: Address: 9330 Lyndon B Johnson Fwy Alex Valencia Ste 944 Dallas, TX 75243-3436: Registered Agent: Filing Date: December 08 . I truly wanted to make my "1" ratings zeroes but the only option there would have been to leave them all blank. Work from home. Freaking liars (and that I was subject to their $100 cancel fee. The first router lasted a year. I saved my TRACKING INFO and I am harassed by them daily. Lingo's family of brands includes Tempo, a wholly-owned subsidiary providing lifeline wireless services to qualifying residents of Colorado, Georgia, See more 215 people like this 229 people follow this 42 people checked in here http://www.lingo.com/ (866) 405-4646 socialmediasupport@lingo.com Always open Telecommunication Company How BBB Processes Complaints and Reviews, BBB of Metro Atlanta, Athens & NE Georgia. Every problem except getting paid was unfixable. The company has room for growth, Management is hands on but not too hands on ( not micro-management) and the benefits are wonderful. Now, I am being stuck with bills from October, November and December. These companies have an estimated turnover of R 6824.684 billions and employ a number of employees estimated at 2.89 millions.The company best placed in Cape Town in our national ranking is in position #1 in terms of turnover.More info about Liquidlingo Communications File a complaint to Lingo Telecommunications, Lingo Telecommunications - Lingo unlimited calls are misleading and not truly unlimited, Lingo Telecommunications - Unlimited Plan. Thanks. He needs to be reimbursed for this time period. Search. The 11 Best Virtual Event Software Platforms of 2022, Press | About | Contact | Advertise | Terms of Use | Privacy Policy. i took a lingo unlimit ed connection and tagged it to two nos. 2. In addition to a terribly long wait, customer service was absolutely horrible! I have signed up with Lingo on 10/25/2009 and I got two high usage emails from Lingo on last month. Pricing: Pricing for each plan, both national and world, varies depending on the minutes allotted. I transferred the service to vonage. As well as calls EVERY day. BBB is here to help. Re-establishing the old landline and dsl would cost a large reinstatement fee and thus cancel out the need for lingo all together. 3.8 Culture. Now as soon as they activate my phone number again I will switch back to Vonage. I told them if they did not I would move to another company. I would just like to note on this example of what a mess that selfish scammers put our nation in, by beginning with stealing from innocent people. I am trying to find out how I can file any complaints with FCC and BBB. It is particularly poor after a hard rain. If someone from lingo read this "PLEASE PLEASE THIS IS NOT THE WAY ANY COMPANY SHOULD BE WORKING IN USA. At this point the lady told me my account was blocked due to high usage since I used 4 hours and 16 minutes. It does show the charges under her temporary line, but that is simply the line her calls are being routed through until we are able to complete the process. I get emails every day to this fact. AttachmentsSep 8 (2 days ago) These companies have an estimated turnover of R 64.341 billions and employ a number of employees estimated at 30,647.The company best placed in Mossel Bay in our national ranking is in position #125 in terms of turnover.More info about Lingo Communications I called and after about 2 hours on the phone, spoke to a supervisor who would only tell me his name was "Tom". LINGO marketing people called us day and night till the time we did not shift to lingo. I spoke to a Deepak in the security department who disguised himself a CCP which I later learned that he is actually the supervisor of that department. businesses and consumers. They don't deserve to be paid for the poor business practices they represent. Additionally, the cancellation e-mail told us they would send a return label (and charge us $9.95 for the label) to return a Lingo adapter. I was charged for services that I don't think I should have to pay. They opened ticket ****** and said I would not be charged. Still, recent investigations showed that the breach impacted over 300 customers of both Twilio and Authy (an . Lingo is a leading provider of modern, efficient, IP-based voice, data and managed services to business, carrier and residential customers around the globe. Satellite internet or tv wont work in my area. I tried cancelling within the 30 day period. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Lingo's prices are lower than some of the leading providers, and they are offering their first month free as a great incentive with all their plans for a limited time. plan is also subject to additional taxes and fees. Pros. They mentioned nothing about my account being suspended at the time. Review: Florence Pugh Shines in . To prepare your price quote, we'll need some information. Internet is our only way of communication with family, our only tv service. CONTACT US FOR YOUR COMMUNICATIONS CONSULTATION TODAY. I finally got someone from the Fraud Department to call me and properly close the fraud account - but it took way too long and too much of my phone time - about 2 hours total plus emails to and from the collection agency. I have to pay for the service. I said I wanted to terminate the contract with no termination fees, since it was not my father's fault he could not get service. I have had this home phone service since 2010 of February. I have called them atleast 100 times. I called their customer service and they service reps were horrible. I'm well past their 24 months of new crooked Terms and Conditions for screwing me out of another $99.95 so they can simply suck my d*ck and watch me leave! Language is a structured system of communication.The structure of a language is its grammar and the free components are its vocabulary.Languages are the primary means of communication of humans, and can be conveyed through spoken, sign, or written language.Many languages, including the most widely-spoken ones, have writing systems that enable sounds or signs to be recorded for later reactivation. I cannot use Voip phone because I myself am a Customer Care Professional at home which it is required to have a home phone in order to take calls. I am very upset, I had a a plan for $23.99 for my service. In October of 2009 I started calling the [protected] phone number to cancel my service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This plan includes unlimited calling across the US and Canada; however, it is subject to additional fees when making International calls. I am having the exact same problem as the original complain by Mr. Chris Brown. What Lingo Communications did: The only people I can get on the phone are in India and incapable of dealing with any non-script issues. Lingo Telecommunications - Do not use it for your business! Two month of payments were still taken out of my account, but supposedly they couldn't adjust my account. Internet Download speeds up to: 10 Mbps $49.95 /month Fixed Wireless 540-712-0300 Show Details 4.0 Work-Life Balance. Dear Customer, As a matter of policy, BBB does not endorse any product, service or business. Job Title. Lingo Communications Bad Customer Support October 1, 2021 What Lingo Communications did: we've had this company for years as a telephone/Dsl company. Phone: 888-546-4699 Web: Category: Telephone Companies Primus Lingo Primus Communications Lingo billed me for service I never received and threatened to injure my credit. Effective October 23, 2008, customers who cancel their Lingo service within 24 months of the activation date, will be subject to a $99.95 cancellation fee per account. They want to charge me for August. So days without phone. And lady over phone said they have lot more customer and they don't care if some one came and go. Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. It took until September to get phone back. Lingo is built on a reliable nationwide communications network. It was always bad, then worse and worse. 'Sir please just cancel my account'. Search reviews. Tell us your Lingo Communications complaint. You can fool some of the people all of the time, and all of the people some of the time, but you can not fool all of the people all of the time. Lingo is one of the best options for those looking to switch over to VoIP without investing money in hardware and peripherals. They are crap and action should be taken against them. I am crying as I am writing this email as my mother may pass away. They suck customers in by claiming it's an unlimited plan. I got canned responses and no solutions. I have attached a credit card/bank authorization form that may also be sent back to authorize your final payment. Besides the horrible hold time on the cancellation line I've also experienced: 1 - the rep that answers will not take no for an answer. It took three weeks to replace it and I was not compensated for my time without telephone service. The customer service person in another country that spoke very little English said that I should do that if I wanted to because she could not take it off my bill or credit back the fraudulent charges.That was in August and September of 2011 and after 5 phone calls lasting from 1 to 2 hours on hold I moved my numbers to AT&T wireless but Primus/Lingo kept billing my credit card. Jellie Gaspay BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I want a refund for the months without service, I want our internet back with an alternative company. The customer is still using the service as they always have and is not affected by the fact that the calls are forwarded through the temporary line for now. This is the 2nd time I have become frustrated requiring time to write a review for my Mom who has this service in West TN. They gave False information, misled us on taking the phone service and ripped us. The plan I signed up for was Lingo World Max which cost 23.95. 1. 199, Lequn 2nd Road intersection with Jinye 4th Road, Zhongshan District, Taipei 10462 Taiwan. The Lingo experience for me ended up as a small nightmare. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. I do not answer anymore. She also told me it will take 24 hours for the service to be turned back on. It went on for 15 minutes as they're trained not to accept the cancellation. Lingo Communications Reviews by Location. x COVID-19 response. They certainly don't let you cancel the service, since they make million of dollars of free money. I WILL pursue this further and see how it ends up. It is dicrimmination because of my national origin. The service will be on tomorrow. Ripoff McLean Virginia I originally had SAGE which was great but it was bought out by Birch - not as good of service - -and then Birch was purchased / acquired by Lingo Communications and there is NO SERVICE! We have reviewed and due to issues beyond our control the customers service was brought down. LINGO Account Number: [protected] I switched my VOIP service from Lingo to Comcast in May. Months of calls (including multiple times when they disconnected their customer service number and email) and emails to get them to adjust my account.
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